Sensor light flashes once briefly every second, then stops after 11 times.
The sensor is trying to send data to a control unit but is not being received. Check the control unit is turned on, and if itʼs a solar powered unit, make sure itʼs awake.
Control unit periodically does a triple beep.
The control unit is receiving sensor data from a sensor which itʼs not paired with. The sensor is hunting for a control unit to pair with. Start the pairing process.
No data appearing in the web app for stand-alone sensors.
Confirm that the WiFi network the sensor is connecting to is right, using the steps for configuring a stand-alone sensor. Also check that you have assigned the sensor to your web app account, with the correct 12-digit device ID.
No green flash when sending data from a stand-alone sensor
Try again closer to the router (press the button briefly to send a message). If that does not work, reset the WiFi username and password from the configuration screen, following the instructions for stand-alone mode.
Three red flashes on sensor
Indicates an internet connection problem. Usually for sensors configured in "direct to wifi" mode, where the sensor it out of range, or has been configured with incorrect wifi details.
- Sensor attempted to send data to server 10 times and then failed. Goes to sleep after.
Two red flashes on sensor
Incorrect wifi details in direct-to-wifi mode.