The firmware is the program running on the control box.
From time to time,we will release updates to the firmware, to fix bugs, improve battery capacity, or add new features.
If yours is running in online mode (connected to your home WiFi), the firmware will be updated automatically when there is a new version released by Harvst.
In offline mode, firmware is not updated automatically. You can connect in online mode from time to time to update firmware if you wish.
The firmware version your device is running can be seen on Device Control Panel settings page, and also in your web app.
If you believe you need to be on a newer version, and your box has not updated, we may have set yours not to update for various reasons. Pleaes raise a support ticket with your device ID and we'll get back to you.
For firmware release notes, see our community forums at https://grow.harvst.co.uk